Umrah Tour Packages

Requirements

• A bona fide Passport which is valid for another 6 months.
• Passport size photograph with a white background.
• PAN card.

Inclusions

• Economy class return flight.
• Umrah visa with insurance.
• Stay in the hotels (08 nights in Mecca + 06 nights in Medina).
• Distance till Mecca hotel from divine boundaries is 500 M.
• Distance till Medina hotel from divine boundaries is 300 M.
• Indian cuisine served by Indian chefs.
• Arrival at Jeddah, with transport pickup & drop at the hotel in Makkah.
• Tour guides will be assigned for Ziyarat tours of Mecca and Medina.
• AC Deluxe buses will be provided for transportation.
• Talbiya-Umrah kit.
• Laundry facility.
• Local staff at your service.
• 24/7 customer support.
• Complimentary 5 liters of Zam Zam water.

Exclusions

• GST 5% & TCS 5% are applicable.
• Additional charges apply on excess luggage.
• Tour operator/guide will not be held accountable for any kind of loss.
• No room service will be provided.
• Facilities, services, and amenities which are not indicated in this package are excluded.
• No restitution or refund is applicable on unutilized or unused services.
• Refund cannot be claimed if the stay is curtailed.

Cancellation Policy

• The sum paid for the booking will not be refundable.
• All packages are completely non-refundable. Upon cancellation, no refund requests will be entertained or accepted.
• If a person is denied immigration clearance due to government rules or COVID guidelines, they are not eligible to claim a refund.
• To determine whether the proposed ticket incurs any extra cancellation fees or charges, customers must review the specific terms and conditions of the individual airline. We assume no responsibility or liability for any charges incurred in this context.
• Changes to flight dates or cancellations follow the airline's policy. Unless otherwise mentioned, for refunds, it's essential to contact us, as airlines will not directly refund tickets booked via our company.
• No refunds will be given for partially used services, including accommodation, missed meals, transportation or Ziyarats, if the customer fails to avail of these services during their tour.

Payment Terms

• 01 Term: ₹19,999 booking amount per person.
• 02 Term: Before proceeding with the visa process, clients are required to clear 50% of the remaining balance after the booking amount.
• 03 Term: The remaining balance must be cleared after receiving the visa, insurance, and hotel voucher.
• We only accept payment by bank transfers, NEFT, and RTGS. We don’t deal in hard cash.

Terms and Conditions

• This Economy package does not include any level of luxury.
• Vaccination certificate indicating that the person is fully vaccinated.
• Any variation in airfare or visa fee will have to be paid prior to departure.
• No child fare applies in low cost/ budget airlines.
• Hotel rooms in Mecca will have attached bathrooms.
• Room services not included in this package (Room services in hotels absolutely depend on hotel policy).
• Riyaz Ul Jannah's permit is not included in our package. We can process it at the time of applying for a visa, but we do not guarantee it. Saudi government has launched the NUSUK app, where you can personally apply for the permit of Riyaz Ul Jannah.
• Rates may differ during festive seasons (e.g., Muharram, Ramadan, Eid, Eid Milad-Un-Nabi, etc.).
• 1 SAR = 20.80 INR, but if there is any variation in SAR, the difference will have to be paid prior to departure.
• Hotel with identical or similar qualities and amenities will be provided in case the assigned hotel becomes inaccessible due to unforeseen reasons.
• The distance from Masjid e Nabawi and Haram Sharif to the hotel may differ on different platforms (we calculate distance from the boundary of Haram Sharif and Masjid e Nabawi to the hotel).
• Tour programs and dates are tentative and subject to change without prior notice.
• The tour operator/guide will not be held accountable for the loss of luggage.
• Laundry service will be provided 2 times in Mecca and 1 time in Medina.
• Fixed timings should be followed for Ziyarat and meals.
• Toiletries like towels and buckets will not be made available in the hotels of Mecca and Medina.
• We will not be held responsible for loss or theft of passports or luggage at airports.
• Pilgrims requiring a wheelchair are suggested to carry their own wheelchair.
• We will not be held responsible for any rejection, delay, or mistake in Umrah visa from the KSA embassy, and visa fees are non-refundable.
• The Company's tours are subject to claims, disputes, and litigation under current Indian laws, with Delhi courts having exclusive jurisdiction.