My Umrah Tours’ website privacy policy applies to personal data on the website and outlines how we handle and safeguard the privacy of our users. It details how we will process, use, and secure your personal information when you access or use our website and/or your rights under the current legislation. If you do not wish to be bound by this policy, please do not use our website.

Collection of your personal data

We are committed to the General Data Protection Regulation, and we electronically process any personal information you may provide by applicable legal frameworks. If the legal basis for processing your personal data changes, we will notify you on the new policies and any other relevant information as may be required. Any data provided will be done so in a legal manner and in utmost confidence.

Your individual rights

Under the GDPR, you have the right to the following concerning your personal data:

• The right to be informed
• The right of access
• The right to rectification
• The right to erase
• The right to restrict processing
• The right to data portability
• The right to object
• The right not to be subject to automated decision-making, including profiling

Personal data we collect

Personal information refers to any information related to a natural person that, by itself or in conjunction with or in relation to any other information can identify a name, geographic data, an ID number, or any other element that relates to social, cultural, physical, genetic, economic identity. Personal Information does not include information that is anonymized or aggregated, where the individual cannot be identified.

We collect personal information by making use of our travel services for you and other devices you use. This data may include your name, phone number, address, email, and any other payment details like credit card information for online purchases. We sometimes ask for further personal information; although this is optional, it helps you access certain services, such as completing an online transaction successfully.

Non-personal identification information

We may collect non-personal identification information from site users whenever they interact with our site. This can include but is not limited to browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized.

Web browser cookies

We use permanent cookies on the My Umrah Tours website to enhance user experience. A cookie is a small file that is placed on the user's hard drive by the website to enable the site to remember users on future visits. At any time, a user can set their browser to refuse cookies or to warn them when cookies are sent. Please keep in mind that certain parts of the site might not function properly without cookies.

How we use collected information

My Umrah Tours may collect and use personal information for the following purposes :

Improve customer experience :

Feedback could be used to enhance our products and services.

To send periodic emails :

We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We are committed to protecting any personal information that you may provide to us. This website is designed so that it cannot be altered in a way that would permit unauthorized access to your information. Sensitive information, like credit card numbers and passwords, will be encrypted for protection, with technologies and software such as encryption. You can share such information with us, rest assured that it will be safe against any illegal access or misuse.

We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and other data stored on our Site. Moreover, we also abide by the standards of PCI-DSS and do our best to maintain the safest and sufficient environment for our users to block all kinds of risks related to credit card operations.

Information sharing

We do not sell, trade, or rent users' personally identifiable information to others. Personal data which you submit via the website or to an email address listed on the website may be transferred to, and stored at, an external destination. This includes, without limitation, staff involved in the processing of your order, contacting you in writing as a follow-up to a contract and/or providing support services. We undertake all reasonable steps so that your personal data is handled securely in accordance with this privacy policy.

My Umrah Tours may use data for market research and analysis. In certain circumstances, we may outsource this to third parties, but at the same time, a confidentiality agreement between the company and ourselves will ensure the security and usage of the data solely for the said project.